This Privacy Policy describes how fcm99 collects, uses, stores, and protects the personal data of players using the fcm99.asia platform. We are committed to handling your data responsibly and in compliance with applicable data protection standards.
fcm99 collects only the personal data necessary to operate the platform, verify identity, process transactions, and comply with regulatory obligations. We do not collect data beyond what is required for these purposes.
All personal data held by fcm99 is stored on encrypted servers with access restricted to authorised personnel only. Data in transit between your browser and fcm99 is protected by 256-bit SSL encryption.
fcm99 does not sell your personal data to third parties. Data is shared only with service providers essential to platform operation and with regulatory or law enforcement bodies where legally required.
You have the right to access the personal data fcm99 holds about you and to request corrections where information is inaccurate. Requests can be submitted via live chat or email support.
Subject to regulatory retention obligations, you may request deletion of your personal data from fcm99 systems upon account closure. Certain data must be retained for AML compliance and cannot be deleted on request.
fcm99 marketing communications are opt-in only. You may withdraw consent for marketing at any time through your account preferences or by contacting support. Withdrawal of marketing consent does not affect your account access.
fcm99 ("we", "us", "our", or "the Platform") operates the online gaming platform accessible at fcm99.asia and is committed to protecting the privacy and personal data of all registered users and visitors (hereinafter "you", "Player", or "User").
This Privacy Policy explains what personal data fcm99 collects, the purposes for which it is used, the legal bases on which processing is conducted, how long we retain data, your rights in relation to your data, and how to contact us with privacy-related enquiries or complaints.
By registering an account on fcm99.asia or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside the fcm99 Terms and Conditions, which form the overarching agreement governing your use of the platform.
If you do not agree with how fcm99 handles your personal data as described in this Policy, you should discontinue use of the platform and may request account closure by contacting our support team.
fcm99 collects the following categories of personal data from registered players and platform visitors:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number, selfie / photo ID | Registration & KYC verification |
| Contact Data | Email address, mobile phone number | Registration |
| Financial Data | Bank account details, eWallet identifiers (Touch 'n Go, Boost), transaction history | Deposit / withdrawal processing |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Automatically on platform access |
| Usage Data | Games played, bet history, session duration, deposit frequency, bonus usage | During active platform use |
| Communications Data | Support chat transcripts, email correspondence | When you contact support |
| Marketing Preferences | Opt-in / opt-out status for promotional communications | Registration & account settings |
The majority of personal data fcm99 holds is provided directly by you — during the registration process, when completing KYC verification, when making deposits or withdrawals, or when contacting the support team. You are responsible for ensuring the accuracy of the information you provide.
Technical data including IP addresses, device information, and session data is collected automatically when you access the fcm99 platform. This data is collected via standard web server logs and analytics tools. See Section 7 (Cookies and Tracking) for more detail on automated data collection.
fcm99 may receive data about you from third-party service providers in limited circumstances, including:
In all such cases, data received from third parties is used solely for the purposes for which it was obtained and is processed in accordance with this Privacy Policy.
fcm99 processes your personal data for the following purposes:
fcm99 processes your personal data on the following legal bases:
fcm99 shares personal data with carefully selected third-party service providers who assist in operating the platform. These include payment processors (including eWallet operators), identity verification providers, cloud hosting and infrastructure providers, customer support software providers, and fraud detection services. All service providers are contractually bound to process data only on fcm99's instructions and to maintain appropriate data security standards.
fcm99 will disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by applicable law or by valid legal process. In such cases, fcm99 will disclose only the minimum data required to satisfy the legal obligation.
fcm99 does not sell, rent, or otherwise commercially transfer your personal data to any third party. Data sharing is limited to the categories described in this section and is conducted solely in furtherance of the purposes described in Section 4.
In the event of a merger, acquisition, or sale of all or part of the fcm99 business, personal data held by the platform may be transferred to the acquiring entity. Affected players will be notified in advance of any such transfer.
fcm99 uses cookies and similar tracking technologies on the fcm99.asia website and platform. Cookies are small data files stored on your device that enable platform functionality and collect technical and usage data.
You may configure your browser to refuse or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging in to your fcm99 account. Instructions for managing cookies vary by browser and are available in your browser's help documentation.
fcm99 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, and in compliance with applicable legal and regulatory retention requirements.
Where data is no longer required for any of the above purposes, it is securely deleted or anonymised in accordance with fcm99's data disposal procedures.
fcm99 implements technical and organisational measures appropriate to the risk profile of the data processed to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, fcm99 will notify affected players without undue delay and in accordance with applicable regulatory requirements.
As a player on the fcm99 platform, you have the following rights in relation to your personal data:
To exercise any of these rights, please contact the fcm99 support team via live chat or email. fcm99 will respond to verifiable requests within 30 days. Identity verification may be required before requests are actioned to protect your data from unauthorised disclosure.
The fcm99 platform is strictly for adults aged 21 years and above. fcm99 does not knowingly collect personal data from individuals under the age of 21. Registration requires affirmation of age, and KYC processes include age verification as a mandatory step.
If fcm99 becomes aware that personal data has been collected from an individual under the age of 21, the relevant account will be immediately suspended and the data will be deleted in accordance with applicable regulatory requirements. If you believe a minor has registered on the fcm99 platform, please contact our support team immediately.
fcm99 may transfer personal data to third-party service providers located outside Malaysia in the course of providing platform services. Where such transfers occur, fcm99 ensures that appropriate safeguards are in place — including contractual protections — to maintain a level of data protection equivalent to that applied within Malaysia.
By using the fcm99 platform, you acknowledge that your data may be transferred to and processed in jurisdictions outside Malaysia. fcm99 will not transfer your data to countries or territories that do not offer an adequate level of data protection without implementing appropriate protective measures.
fcm99 reserves the right to update this Privacy Policy at any time to reflect changes in platform operations, regulatory requirements, or data processing practices. The date of the most recent revision is displayed at the top of this page.
Where material changes are made, fcm99 will notify registered players via email or in-platform notification prior to the changes taking effect. Your continued use of the fcm99 platform after notification of changes constitutes your acknowledgement of the updated Policy. If you have concerns about any changes, please contact the support team or request account closure.
For questions, requests, or concerns relating to this Privacy Policy or fcm99's handling of your personal data, please contact the support team through the following channels:
Please include your registered username, the nature of your request, and any relevant supporting detail when submitting a data-related enquiry to facilitate accurate and timely handling.
fcm99 is Malaysia's premier online gaming platform — live casino, sports betting, slots, and esports in one account with MYR support and instant eWallet deposits. 21+ only. Play responsibly.